Rise Broadband Email Settings For Mac

Mail User Guide

If you are already familiar with your email client's setup, or your client is not listed below, the following page shows you the server settings required for configuring email: General Broadband Email Settings; Select your Email Client. Choose the email client you want to set up from the options below: Windows: Windows Live Mail - (Windows 7 & 8). At times my Hotspot on my phone is better than then my actual internet. Rise broadband more like rise sh!tband. First of all there's always something wrong with the 'tower'I think it's them just being lazy and not wanting to fix it (BTW I PAY $78 FOR SH!T SERVICE) if you're reading this rise broadband just actually fix the 'tower'. And don't get me wrong when it works it works when it works I.

Use Viewing preferences in Mail to change options for viewing messages.

To change these preferences in the Mail app on your Mac, choose Mail > Preferences, then click Viewing.

Firstly, you'll need to open Mac Mail by clicking on the Mail icon, in your dock. Step 2 Choose 'Mail Preferences' Once Mac Mail has opened, choose 'Mail' from the main menu, then from the drop down menu choose 'Preferences'. Connect your Mac to the internet using Ethernet You can use Ethernet to connect to the internet, either through an Ethernet network or through a DSL or cable modem. If you’re using a modem, make sure the modem is turned on and connected to the wall jack with the cable that came with the modem.

Option

Description

List Preview

The number of lines of the message to show in the message list.

Move discarded messages into

Choose whether to move the messages to the Trash mailbox so you can delete them or move messages to the Archive mailbox when you swipe left on a message in the message list.

This setting also determines whether you can delete or archive messages from Mail notifications.

Show message headers

Show default or custom fields in message headers.

To add fields, click the pop-up menu, choose Custom, click the Add button , then enter the name of a message header, such as Return-Path.

Display unread messages with bold font

In column layout, show unread messages in bold to help distinguish them from messages you have read.

Load remote content in messages

When remote content is retrieved from a server, information about your Mac can be revealed. You can deselect the option for increased security, but some messages may not display correctly.

Remote content isn’t displayed in messages that Mail marks as junk.

Use Smart Addresses

Show recipients’ names but not their email addresses (if a recipient is in the Contacts app or the Previous Recipients list, or on a network server).

Use dark backgrounds for messages

Show messages in the preview area and new messages you’re writing with a dark background (when this option is selected) or a light background (when this option isn’t selected). This option is available only if you selected the Dark appearance in General System Preferences.

When this option is selected, you can switch to a light background while viewing or writing a message. Choose View > Message > Show with Light Background. To see the message with a dark background again, choose View > Message > Show with Dark Background.

Highlight messages with color when not grouped

When conversations are turned off, highlight the messages in a conversation in the message list, to help identify them more easily. Click the color well to choose a highlight color.

Include related messages

Include related messages (those located in other mailboxes) when viewing a conversation.

Mark all messages as read when opening a conversation

Mark all unread messages in a conversation as read when you view the primary message of the conversation.

Show most recent message at the top

Display the most recent message in a conversation first in the preview area. If deselected, the oldest message appears first.

You can sort, filter, and otherwise change how messages appear in the message list.

Apple Mail is the default email client that comes with every Mac using OS X 10.0 or later. This guide will show you how to configure your Apple Mail application to access email for your Media Temple server. This article is primarily for Mail version 10.2 on Sierra (OSX 10.12.32).

See alsoShow detailed headers in Mail on MacCustomize toolbars on MacAddress emails in Mail on MacView email conversations in Mail on Mac

Overview

Apple Mail is the default email client that comes with every Mac using OS X 10.0 or later. This guide will show you how to configure your Apple Mail application to access email for your Media Temple server.

This article is primarily for Mail version 10.2 on Sierra (OSX 10.12.32). Your version of Apple Mail may vary depending on the version of Mac OSX you are using.

  • Additional steps for older versions of Apple Mail that were released prior to Sierra have been included.

Requirements

Before you start, be sure to have these handy:

  • Your domain name: example.com
  • Your email address: username@example.com
    For more information, please read this article: Creating a POP/IMAP email accountCreating a POP/IMAP email account.
  • Your email password.
  • Your email access domain. The email access domain is completely independent of the web access domain and will look something like this: xxxx-xxxx.accessdomain.com. The 'xxxx-xxxx' string will be a series of randomized letters. This will be totally unique to your specific Grid. Read our article What is an 'Access Domain'? for more information.

READ ME FIRST

This article is provided as a courtesy. Installing, configuring, and troubleshooting third-party applications is outside the scope of support provided by Media Temple. Please take a moment to review the Statement of Support.

Instructions

Let's begin!

1. Open Mail. If you haven't added a new account yet, you'll be taken directly to the Rise Broadband Email Settings For MacAdd Account prompt. If you're adding an additional account, or this prompt doesn't otherwise load automatically, you'll need to select Add Account from the Mail menu.Rise
2. From the Add Account prompt, select Add Other Mail Account... and click Continue.
3. Enter your email account information and click create.
  • Full Name: Your name as you would like it to appear.
  • Email Address: Your full email address.
  • Password: The password for your email account.
4. Mail will attempt to contact the mail server. The default search uses 'autodiscover.example.com' -- unless you have this subdomain already created and an SSL Certificate installed, this will not work. However, don't worry! It's normal for this to happen due to Media Temple's servers not having autodiscover settings enabled by default.
When an autodiscover setting has been unsuccessful, the message 'Unable to verify account name or password' will appear in a new settings box.
5. Fill in the fields using your email info and access domain. If you do not see this box and are using a version of Apple Mail that was released prior to OSX Sierra, skip to 'Additional steps for older versions of apple mail'.
  • Email Address: Your full email address.
  • User Name: Your full email address.
  • Password: The password to your email account.
  • Account Type: We strongly recommend connecting via IMAP. To learn more, please see Using Email: How IMAP worksUsing Email: How IMAP works.
  • Incoming Mail Server: Your email access domain.
  • Outgoing Mail Server: Your email access domain.
Please note that by default, Apple Mail versions 10 and higher use secure (SSL) connections for both incoming and outgoing servers. We highly recommend that you do not change this, but SSL and port settings may be modified under server settings in the preferences menu once setup is complete.
6. You'll then be asked to confirm which apps that you'd like to attach the email account to. Select email and any others that you'd like and click Done.

Yahoo Email Settings For Mac

That's it! You just configured your Media Temple email address on Apple Mail. As always, if you have any questions, please feel free contact Media Temple's award winning 24/7 support.
Additional steps for older versions of Apple Mail
To maintain functionality and security, Media Temple recommends that you update to the latest Apple Mail version available.
Older versions of Apple Mail may show two separate boxes for the incoming and outgoing server settings. If this is true for you, use the following settings:
Account Type:
We strongly recommend connecting via IMAP. To learn more, please see Using Email: How IMAP worksUsing Email: How IMAP works.
Incoming Server Info
Incoming Mail server: Your email access domain.

Path Prefix: Enter /INBOX here (all capital letters).

Port: You will want to connect using the correct port based on the settings you have selected.

  • IMAP: 143, or 993 if SSL is enabled.
  • POP: 110, or 995 if SSL is enabled.
Outgoing Server Info

Rise Broadband Email Settings For Macbook

Port: You will want to connect using the correct port based on the settings you have selected.

  • SMTP: 587, or 465 if SSL is enabled.
Recommended settings:
  • For incoming mail, we recommend using Port 993 with the Use SSL checkbox selected.
  • SSL Checkbox: Check this box if you wish to connect using SSL encryption. This feature is supported by default and you do not need to install an SSL for it to work. Note that you will also need to use an SSL port (above) if you select this option.

NOTE:

Windows 10 Broadband Settings

You may encounter an Unverified SSL Certificate warning if you have chosen to connect with SSL. This is common if you do not have your own SSL Certificate installed. The Grid does not allow you to install your own SSL on email. To avoid seeing this message in the future, add the existing certificate to your trust settings. The encryption in use IS safe, so you can safely select 'Connect' to continue.

  • Authentication: Be sure that Password is selected from the dropdown menu.
Your email account has been created, but you'll want to verify a few steps before you get started. Select 'Preferences' from the Mail menu, and click on the 'Accounts' tab from the Preferences window.
  1. Select your new account from the left hand column.
  2. Click the 'Advanced' tab and uncheck the box to 'Automatically detect and maintain account settings.'
  3. Navigate back to the 'Account Information' tab. This time, select Edit SMTP Server List... from the Outgoing Mail Server (SMTP) drop-down menu.
  4. You will be taken to the SMTP server list. Make sure that you have selected the correct email address. Click the Advanced tab and verify the following settings:
    • Be sure the box to 'Automatically detect and maintain account settings' is not checked!
    • Enter your desired outgoing mail port. Since many ISPs block port 25 (the default outgoing mail port), we strongly suggest using port 587, or port 465 if SSL is enabled.
    • Select 'Password' from the Authentication drop-down menu, and make sure the 'Allow insecure authentication' box IS checked. If you don't see this option, you may need to update Apple Mail or Yosemite to the newest version.

That's it! You just configured your Media Temple email address on Apple Mail. As always, if you have any questions, please feel free contact Media Temple's award winning 24/7 support.

Rise Broadband Email Settings For Macbook Pro

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